Privacy Policy

Controller responsible for data processing:
Bus-Profi Gebäudeleittechnik GmbH
Wilhelm-Busch-Str. 4
30938 Großburgwedel
Germany
Email: kontakt@bus-profi.de

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your personal data.

1. Access Data and Hosting

You may visit our website without providing any personal information. Each time a web page is accessed, the web server automatically stores a so-called server log file, which may include the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data). This data is processed solely to ensure the smooth operation of the website and to improve our services. This processing is based on our legitimate interests pursuant to Art. 6(1)(f) GDPR. All access data is deleted no later than seven days after your visit.

Hosting

The services for hosting and displaying the website are partly provided by service providers acting on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected via forms on this website are processed on their servers. For information about our service providers and the legal basis of our cooperation with them, please use the contact details provided in this privacy policy.

2. Data Processing for Contract Execution and Contact

2.1 Data Processing for Contract Execution

For the purpose of contract execution pursuant to Art. 6(1)(b) GDPR, we collect personal data that you voluntarily provide during the ordering process. Mandatory fields are marked as such because the data is required to process your order. The specific data collected is evident from the respective input forms.

Further information regarding data processing, including data transfers to service providers for order, payment, and shipping processing, can be found in the sections below. After the contract has been fully executed, your data will be restricted for further processing and deleted after the statutory retention periods have expired, unless you have expressly consented to further use or such use is legally permitted.

2.2 Customer Account

If you have given your consent pursuant to Art. 6(1)(a) GDPR by creating a customer account, we will use your data to manage the account and store your information for future orders. You may delete your customer account at any time via the account settings or by contacting us. After deletion, your data will be removed unless further processing is legally permitted or you have given explicit consent.

2.3 Contact Requests

When you contact us (e.g. via contact form or email), we process personal data for the purpose of handling your inquiry pursuant to Art. 6(1)(b) GDPR. Mandatory fields are marked accordingly. After your inquiry has been fully processed, your data will be deleted unless further use is permitted or you have consented to such use.

3. Data Processing for Shipping Purposes

For the fulfillment of the contract pursuant to Art. 6(1)(b) GDPR, we pass on your data to the shipping service provider commissioned with delivery, insofar as this is necessary for the delivery of ordered goods.

The same applies if manufacturers or wholesalers ship goods directly on our behalf (drop shipping).

4. Data Processing for Payment Processing

We cooperate with technical service providers, cred